Privacy Policy
Last updated: [DD Month YYYY]
This is how Know A Guy handles personal data. We are the data controller for the data described below.
- Controller: [Know A Guy Ltd], registered in England and Wales, company number [##########].
- Registered office: [Registered address].
- ICO registration: [ICO registration number].
- Contact: [privacy@knowaguy.co]
1.What we collect
- Account: email, password hash, display name, role, optional handle.
- Profile: sectors, region, title, track record, logos, the things you choose to write about yourself.
- Application: the membership-review answers you submit (full name, what you do, qualifications, who you can reach, payout note), kept private and used to vet your account.
- Verification (when required for larger deals): a photo of your ID, a selfie, an address. Handled by our verification partner; we do not store the raw documents.
- Need and deal content: what you post, your responses, your in-app messages.
- Usage: log entries, IP address, device, pages viewed (only via cookies you've consented to).
- Marketing preferences: what you've said yes or no to.
2.Lawful bases (UK GDPR)
- Contract: running your account, the marketplace, your deals.
- Legitimate interests: keeping the platform secure, preventing fraud and abuse, vetting members at a basic level, debugging.
- Consent: non-essential cookies, marketing emails, marketing pixels. You can withdraw consent at any time.
- Legal obligation: tax, accounting, responding to lawful requests.
3.Who we share it with
Members see only what we show on your public profile (first name + initial, role, region, sectors, vetted flag). Real names, contact details, and LinkedIn stay private until a deal is live and you've both accepted the Deal & Fee Agreement.
We use the following processors:
- Supabase, database, authentication, file storage (EU region).
- Resend, transactional and (if you opt in) marketing email.
- Google Analytics 4, analytics, only loaded if you accept analytics cookies.
- Meta Pixel / TikTok Pixel, measuring ads, only loaded if you accept marketing cookies.
- [Identity verification partner], only when KYC is required for larger deals.
4.Retention
- Account and profile: while your account exists, plus [12 months].
- Deal records and messages: [7 years] for tax and dispute reasons.
- Application answers: [3 years] after decision.
- Verification result (verified yes/no): with your account; raw documents are not stored by us.
- Marketing consent log: [6 years].
5.Your rights
Under UK GDPR you can ask us to give you a copy of your data; correct it; delete it; restrict or object to processing; or export it. The fastest way is Account & data in your account, where you can export everything and delete your account.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.
6.Security
We host on managed infrastructure with row-level security and access scoped to the signed-in user. Passwords are hashed. Service-role keys are kept off the client. We use HTTPS end-to-end. No platform is bulletproof; if something serious happens we'll tell you and the ICO as required.
7.International transfers
Our infrastructure runs in the UK / EU. Some processors (e.g. analytics) may transfer data to the US under appropriate safeguards (UK IDTA / SCCs).
8.Changes
We'll update this policy as the platform evolves. Material changes are notified by email and in-app.