Privacy Policy

1. Introduction

Knowaguy ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services (the "Service").

2. Information we collect

• Information you provide: name, email, phone number, and any details you submit through forms (e.g. needs, introductions, waitlist sign-ups).
• Automatic information: device, browser, IP address, pages viewed, and similar usage data collected via cookies and analytics tools.
• Third-party tracking: we use Google Ads and the TikTok Pixel to measure ad performance and conversions.

3. How we use information

• To operate, maintain, and improve the Service.
• To respond to enquiries, match needs with introductions, and process payments.
• To send service-related communications and, with your consent, marketing.
• To measure advertising effectiveness and prevent fraud or abuse.

4. Legal basis (UK/EU users)

We process personal data on the bases of contract, legitimate interest, consent (for marketing and non-essential cookies), and legal obligation.

5. Sharing

We do not sell your personal data. We share information with service providers who help us run the Service (hosting, analytics, advertising, payments) and where required by law.

6. Cookies

We use cookies and similar technologies for essential functionality, analytics, and advertising. You can control cookies through your browser settings.

7. Data retention

We retain personal data only as long as needed for the purposes described or as required by law.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. Contact us to exercise these rights.

9. Security

We use reasonable technical and organisational measures to protect your data, but no system is completely secure.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect their data.

11. Changes

We may update this Policy from time to time. Material changes will be notified through the Service.

12. Contact

Questions? Email hello@knowaguy.co.